Improved Dynamics 365 Business Central Link flow

We've released an improved version of our Dynamics 365 Business Central Link flow to provide a more resilient and user friendly experience, with support for multi-entity linking.

What's new?

The updated Dynamics 365 Business Central Link flow offers a significantly improved experience for your customers, including:

• Smoother, more resilient onboarding, helping users complete the flow successfully with fewer errors or drop-offs.
• Enhanced error handling, giving clearer feedback to end users when issues arise.
• Support for multi-entity linking, enabling your customers to connect and authorize access to multiple subsidiaries within a single flow.
• Seamless integration within the Link experience, aligning the Dynamics 365 Business Central flow with the rest of the Link journey for a consistent user experience.

These improvements reduce friction for your customers, helping you increase conversion during onboarding.

Who is this relevant for?

This update is relevant for all clients using Link to connect to Dynamics 365 Business Central, particularly those whose customers manage multiple subsidiaries or encountered issues with previous versions of the flow.

How to get started?

The new Link flow is now automatically available to all clients. No action is required to start benefiting from the improvements.